Waste Management Phoenix Open Streamlines Access
with RFID Wristband Technology

The Event

Waste Management Phoenix Open, TPC Scottsdale - Stadium Course

Dubbed ‘the greatest show on grass’, the Waste Management Phoenix Open is one of the most exciting stops on the PGA TOUR. The famed 16th Hole alone hosts 60,000+ fans, with overall tournament attendance surpassing a record 700,000 fans during the week-long event.

Feb 1-4, 2018 | Purse: $6,900,000

SCOTTSDALE, AZ

PGA TOUR

ATTENDANCE: 719,179

The Challenge

Higher standard of access control and ticket authenticity
Quicker credential processing at entrances
Simplify the levels of access for VIP areas
Track alcoholic beverages
Real time access to event data and analytics

With a breadth of challenges ahead of the 2018 event, WMPO organizers turned to RFID technology, knowing it offered accurate and unique ways to manage access as well as improve customer experience.

Taking a unique approach to the technology, WMPO organizers appointed two separate RFID system providers to handle different venues.

This added challenge required a credential partner that could integrate across multiple platforms while delivering the specifications required for a successful deployment and ID&C was a perfect fit.

The Solution

Custom RFID wristbands were designed for each access level, with secure one-time locks and unique variable data, including suite numbers. This helped streamline the entry process and eliminate ticket fraud while accurately controlling access privileges.
The RFID wristbands were premium in look and feel, and suitable for day-specific or multi-day use.
The RFID wristbands were pre-loaded with a specific number of alcoholic drink redemptions allowing for liquor agency compliance.

ID&C Added Value

With vast amounts of variable data required to effectively deploy the RFID wristbands, ID&C's expertise and range of custom features came into play and added value to the overall project.

Variable data printing of Suite, Row & Seat No.
Custom 2-sided printing on fabric RFID wristbands
Custom colored & printed barrel locks for security & branding
Matte finish on the RFID tags to allow for last minute write-ons
Custom sorting & packing by suite number to aid fulfillment
Variety of RFID product options (wristbands, laminates, stickers)

“ID&C was great to work with throughout the process. Their team was extremely knowledgeable and worked with us to find the best RFID products and solutions for our event needs. We will definitely use them again and will gladly recommend them to others.”

Laura Moore

Ticket Operations, Waste Management Phoenix Open

Key Results

Improved overall efficiency ✓
No lines at venue entrances ✓
Reduced access confusion for on-site seasonal staff ✓
Liquor tracking and compliance✓
Eliminated ticket fraud ✓
Data collection ✓

Optimized Operation

WMPO organizers gained insight from the data delivered by the RFID wristband system, enabling future improvements across security, staff management and forecasting.

Looking for RFID wristbands for your event?
Speak to one of our expert team members today.